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1933
On 13 April 1933, Tang Shiu Kin, William Louey Sui Tak, Lui Leung, Tam Woon Tong and Lam Ming Fan established The Kowloon Motor Bus Company (1933) Limited (KMB), which was granted the right to operate franchised bus services in Kowloon and the New Territories. There were 106 small single-deck buses in the embryonic KMB bus fleet, offering two classes of seats, namely first class (with cushion) and second class (without cushion) wooden seats.
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1941-46
By the time of the Japanese occupation in December 1941, KMB had 140 buses operating on 17 routes. With its buses requisitioned by the occupying force, KMB operations came to a virtual standstill, with just two routes still running in 1944. By February 1946, in order to resume a full service to the community as soon as possible, KMB converted some second-hand military trucks to carry passengers. At the same time, the class seating was abolished.
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1949
After the war, the population of Hong Kong soared. To handle the increased demand for its services, KMB supplemented its fleet with 20 Daimler A buses from England, becoming in the process the first bus company to introduce double-deckers to Hong Kong.
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1953-54
KMB established bus stops on all its countryside routes on roads where previously passengers could get on or off buses as they wished. One year later, the Daimler A buses were fitted with front doorways and sliding metal gates, operated by conductors.
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1955-59
Owing to a large influx of immigrants from the Mainland, the population has risen to 2.5 million, a more efficient transport system was required. This led to the further development of KMB routes in the urban Kowloon area, which by the end of the decade was home to 28 bus routes. During the late 1950s, KMB started its employee development programme, and designated experienced bus captains as driving instructors for trainee bus captains.
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1961
KMB was listed on the Hong Kong stock exchange (stock code 62) enabling further business expansion.
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1965
A purpose built bus depot cum headquarters building was constructed in Po Lun Street, Lai Chi Kok, centralizing daily operations and bus servicing and maintenance.
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1972
With the completion of the cross-harbour tunnel in 1972, the KMB network expanded into Hong Kong Island. In the same year, fare collection boxes were installed to replace conductors, with the bus captain in sole charge of the bus.
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1975
KMB introduced the first of its new-style urban routes. This was followed by the first shuttle between Hong Kong's International Airport (then at Kai Tak) and Central District on Hong Kong Island.
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1979
In line with the government's plans to develop New Towns, KMB expanded their network in the western New Territories, Tuen Mun Depot commencing operations in 1979.
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1982
With the establishment of the Mass Transit Railway (MTR) and the Kowloon-Canton Railway (KCR) (merged into the MTR in 2007) in the 1980s, KMB's business underwent rapid growth, as it reorganised its route structure and introduced bus routes to connect with the railway services. In 1982, KMB introduced its first "express" routes (14X and 15X), designed to operate a point-to-point service.
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1984
KMB's Overhaul Centre, listed in the Guinness Book of Records as the largest multi-story bus depot in the world, became operational.
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1988
The first air-conditioned double-deck buses were introduced by KMB, leading bus services into a new era.
KMB also established its Bus Captain Training School at Sha Tin to provide comprehensive training for its bus captains. -
1992
KMB became the first public bus company in Hong Kong to install the environment-friendly Euro I bus engine, meeting the emission standards laid down by European countries.
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1996
KMB introduced the Euro II engine to its bus fleet. KMB was active in exploring and applying advanced technology to its bus facilities, including the Electronic Bus Stop Announcement system on buses, and electronic display panels and CCTV monitoring systems at bus termini.
Long Win Bus Company Limited (LWB) was granted a franchise by the government to operate bus services to Hong Kong International Airport and Tung Chung New Town, commencing operations the following year. -
1997
After restructuring in 1997, The Kowloon Motor Bus Holdings Limited was established and became the ultimate holding company of the KMB Group. It comprised five divisions: franchised public bus operations, non-franchised transport operations, China Mainland operations, non-transport operations, and internal financial services.
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1998
First introduced for trials in 1996, super-low floor easy access double-deck buses have been part of KMB's fleet since 1998, improving accessibility for all passengers, particularly the disabled and elderly.
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1999
KMB became the first public bus company in Hong Kong to implement ISO quality systems throughout its entire organisation.
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2000
KMB had equipped all its buses with Octopus Card readers.
In the same year, KMB introduced Hong Kong's first Multi-media On-board (MMOB) buses offering infotainment to passengers. -
2001
Since 2001, all KMB buses have been using ultra-low sulphur diesel – a milestone for the industry, as KMB became the operator of the largest bus fleet powered by green fuel in the Asia-Pacific. KMB also deployed the first bus in Hong Kong to be equipped with the Euro III engine.
In line with KMB's commitment to adhere to the highest possible standards of quality and environmental management, Sha Tin Depot received ISO 14001 certification in 2001.To make it easier for passengers to identify boarding and alighting locations, all 4,000 KMB bus stops were given Chinese and English names. -
2002
To enhance the waiting environment for our passengers, KMB built Hong Kong's first air-conditioned passenger waiting lounge at Lam Tin Bus Terminus in 2002. KMB also built Hong Kong's first cyber bus stops, providing bus route information, as well as news, weather forecasts, financial news and latest traffic conditions, through LED display panels and a public address system. The cyber bus stops also enable customers to access the KMB website via a microcomputer.
KMB also successfully developed the pioneering Eco-Driveline on buses. The new system improves engine efficiency and reduces exhaust emissions. -
2003
KMB again made history by introducing two new bus models, namely the Wright Bus and the Super Bus, offering a new air-conditioning system with enhanced circulation inside the bus compartment, a wider bus saloon and entry way, and a revolutionary straight staircase. The new features provide passengers with a more comfortable interior environment and easier access to and from the upper deck.
KMB's Tyre Retreading Plant, the largest tyre retreading operation in Hong Kong, marked the production of the 500,000th retreaded bus tyre in September 2003.As KMB's new Lai Chi Kok Depot obtained ISO 14001 certification, KMB proved once more its firm commitment to operating in an environment-friendly manner. -
2004
Electronic Terminus Management system was developed in-house by KMB to enable terminus supervisors to use Personal Data Assistants (PDAs) to record large volume of operational data. This system helps KMB enhance operational efficiency, as well as saving paper.
KMB introduced the world's first state-of-the-art Super Single Tyre for double-deck buses resulting in wide ranging cost and efficiency advantages. This is another example of KMB's commitment to improving bus services through the adoption of the most up-to-date products and technologies. -
2005
KMB introduced two Super-Intelligent buses, equipped with a fully-integrated electronic network system to enhance bus monitoring and maintenance and to make the bus journeys more comfortable for passengers.
KMB once again lead the industry by introducing the "Enhanced" air-conditioning system on its new buses. Combining heating and cooling systems, intelligent temperature control and a viable compressor, the system monitors and controls the temperature and humidity inside buses.
The Kowloon Motor Bus Holdings Limited was renamed Transport International Holdings Limited, demonstrating the Group's vision to become a world-class public transport innovator in the Greater China region. -
2006
KMB was granted a new franchise by the Government to continue the provision of franchised public bus services. KMB became the first public transport company in Hong Kong to introduce the Digital Map Passenger Enquiry System at the multi-media kiosks in its customer service centres, providing a convenient way for passengers to find their way to their destinations.
KMB led the industry again by introducing Asia's first two Euro IV environment-friendly double-deck buses to Hong Kong. -
2007
KMB's four main depots at Kowloon Bay, Lai Chi Kok, Sha Tin and TuenMun were certified by the Hong Kong Q-Mark Council of the Federation of Hong Kong Industries as meeting the prescribed Hong Kong Green Mark Standard for the provision of franchised bus services, as well as the maintenance and repair of buses. KMB's first boundary service, Route B1, running between Yuen Long West Rail Station and Lok Ma Chau Spur Line Bus Terminus, was launched. This new route has enabled KMB to expand its bus service to meet the growing demand for transport between Hong Kong and Shenzhen.
To facilitate passengers' search for route information at bus stops, KMB introduced multi-sided, rotating route information bus stop panels, which provide more space for displaying route information than the original panels. -
2008
KMB adopted the newly introduced "Euro V Diesel" in its bus fleet. The sulphur content of Euro V Diesel is only 0.001%, which is five times lower than the sulphur content of ultra-low sulphur diesel.
KMB was the first enterprise in Hong Kong to participate in the fluorescent tube recycling campaign. By 2008, it had successfully collected the 200,000th fluorescent tube. KMB also implemented green procurement. By means of an E-tendering system developed in-house, paper consumption has been greatly reduced in the tendering process. KMB also takes environmental concerns into consideration when purchasing materials and services. -
2009
KMB introduced Asia's first double-deck bus with a Euro V engine. By effectively reducing the emissions of nitrogen oxides, the Euro V engine meets the latest and toughest emission standards in the world, contributing to a cleaner environment.
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2010
KMB introduces the Hong Kong's first Euro V two-axle E-friendly bus to Hong Kong. Apart from the installation of the most advanced Euro V engine, the KMB Euro V two-axle E-friendly bus is also the first double-deck air-conditioned bus in Hong Kong with a two-axle design, combining the latest technology with enhanced environment-friendly features. This represents a major milestone in Hong Kong's bus development.
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2011
KMB launched the iPhone app, which informs passengers of KMB bus routes and the corresponding bus-stop locations anytime, anywhere. It provides suggestions on bus routes with the fewest en-route stops and lowest fare to any destination they select. The app also features the pioneering “Alight Reminder” function for greater peace of mind.
To promote a culture of caring passengers, KMB has launched a “priority seats” scheme. The priority seats are equipped with a newly-designed headrest for easy recognition. On-board publicity raises public awareness of the scheme and encourages more passengers to offer their seats to people in need. -
2012
KMB rolled out the TuenMun Road Bus-Bus Interchange Scheme providing TuenMun residents with time- and money-saving services. The interchange features the pioneering Estimated Time of Arrival System, which notifies passengers of the next bus arrival time.
KMB’s Operations Division was awarded Occupational Health and Safety Assessment Series (OHSAS) 18001 certification by the HKQAA.
Following a "PrioritySeats" trial scheme in 2011, KMBlaunched the scheme fleet-wide to promote a culture of caring for passengers.
KMB rolled out the Smartphone App Version 2,which allows passengers to access real-time traffic information and conduct route searches by map or major landmark. -
2013
KMB celebrated its 80th Anniversary Anniversary with a carnival at Sha Tin Depot, a special exhibition at the Hong Kong Museum of History and the publication of a book on the company’s history and development.
KMB implemented bus route reorganisation in Northern District and part of Tuen Mun. Passengers in ND enjoy faster and more direct bus services to other regions as new express routes and frequent feeder bus services to bus interchanges were introduced. Tuen Mun Bus-Bus Interchange provides passengers with more interchange concessions.
KMB introduced the new generation of E500 Euro V air-conditioned double-deck bus, offering passengers a more environment-friendly bus type, boasting more safety features as well as giving a more comfortable ride.
Introduced by KMB, eBus, Hong Kong's first ever franchised battery-powered electric bus, has been put into service starting September for a one-month trial. -
2014
KMB continued to strengthen and enhance its bus route network through bus route reorganization that was successfully implemented in Yuen Long, Tai Po, Sha Tin and Tsing Yi.
KMB launched the first multifunctional “KMB Customer Service Centre” at the Tai Lam Tunnel Interchange (Yuen Long-bound) for trial in order to provide more customised services during busy journeys. The new KMB Customer Service Centre provides passengers with services such as the Octopus Card add-value service, the chance to buy daily items and free Wi-Fi. KMB also introduced the“KMB and LW Smartphone App” Beta Test on Estimated Bus Arrival Time providing real-time bus trip information to facilitate journey planning.
Marking a milestone for a more environment-friendly fleet, KMB introduced Hong Kong’s first double-deck bus powered by a Euro VI hybrid engine, “hBus”, which entered passenger service to serve three urban routes.
As a sign of continuously upgrading the fleet, KMB retired the last batch of air-conditioned buses with the “3+2” seating layout. After the retirement, all KMB buses have the wider “2+2” layout of seating. Furthermore, the first of KMB’s new 12.8-metre buses, the longest bus in Hong Kong, entered passenger service in August, serving Route 73X.
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2015
KMB provided an Estimated Time of Arrival service to all regular routes operated solely by KMB and LWB. Through the mobile phone app and the KMB and LWB websites, or the display panels installed at bus stops, passengers may obtain bus arrival information to facilitate journey planning.
The Tsing Sha Highway Interchange commenced operations, bringing a more comprehensive bus network to Sha Tin.
KMB bid farewell to the world’s first super-low floor double-deck bus, that marked the beginning of the era of easy access buses, after 18 years of service.
KMB renovated and upgraded working areas such as duty dispatch offices and rest areas in depots and set up discount shops and barber shops, which have proven popular among our staff with their exclusive discounts.
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2016
KMB introduced its first bus service for On Tat Estate, linking residents of the new housing estates in Anderson Road Development Area with the urban areas. KMB and LWB introduced an Octopus Bus-bus Interchange Discount Scheme, offering passengers savings of up to HK$6.
KMB introduced 483 new air-conditioned Euro V super-low floor double-deck buses. In addition, 279 air-conditioned Euro V super-low floor double-deck buses, 10 single-deck electric buses and 5 single-deck supercapacitor buses were on order.
The new App 1933 was introduced with an improved search function and a live chat function which puts passengers in touch with customer service officers.
We held the first Scholarship Presentation Ceremony, at which 51 children of KMB and LWB employees received scholarships to encourage their learning. Over 20,000 people attended the KMB Academy carnival. The TIH Retiree Association was founded, with around 1,000 retired and current staff enjoying two Mid-Autumn Festival dinners.
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2017
KMB was granted a 10-year franchise by the Government. KMB introduced more innovative fare concession schemes, including a long-haul route fare concession scheme for full-time students and partnership with Hong Kong Tramways Limited to roll out inter-modal interchange fare concessions. KMB also launched an interchange discount scheme with AMS Public Transport Holdings Limited to provide a better connectivity for passengers. LWB introduced a pre-paid group ticket scheme on “A” Routes with a fare discount, and a same-day return fare concession scheme on “A” Routes for those taking the first leg on “E” Routes. KMB and LWB offered free rides on all routes for Elderly on “Senior Citizens Day”. The KMB fleet was revamped with the introduction of new red buses, which provide USB chargers and a free Wi-Fi service, to provide a better travel experience for passengers.
To create a better environment, the first Euro VI diesel double-deck bus was tailor-made for KMB by the manufacturer, with a bus engine more efficient in reducing emissions of major pollutants. 20 electric patrol cars were introduced to improve the roadside air quality. KMB introduced its first double-deck bus equipped with an in-house developed solar power system, as well as the “Green Bus Shelter Scheme”, through which the rooftops of around 600 bus stops are equipped with solar panels.
KMB donated two retired buses to school for regeneration as learning venues for students. TIH distributed free rice cakes, rice dumplings and mooncakes to colleagues and senior citizens. A KMB stall was set up at a Lunar New Year Fair and at the Hong Kong Book Fair. A KMB Pop-up store was opened in a mall for the first time.
The newly formed “KMB Football” team played its first match in the Third Division League. A staff concert was held for the first time to encourage employees to realise their potential.
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2018
KMB strives to provide high-quality public transport services to Hong Kong. The company introduced a Monthly Pass Scheme, covering more than 400 KMB routes, offering a more flexible and comfortable bus service. The Monthly Pass Scheme was revamped for passengers’ convenience.
KMB launched the “KMB Fare Saver” scheme with tertiary education institutions, under which designated Fare Saver kiosks were set up on the campuses of major tertiary education institutions in Hong Kong. Passengers who tap their Octopus card at a Fare Saver kiosk within three hours of taking a KMB bus trip can enjoy a HK$2 fare rebate. KMB is the first bus company to launch this kind of offer.
KMB installs seatbelts on every seat on both decks of newly purchased buses as standard. Meanwhile, all newly purchased Euro VI buses are equipped with the Electronic Stability Programme.
KMB supports sustainable development and spares no effort in promoting green transport in Hong Kong. The company introduced the second generation of the in-house developed solar panel double-deck bus featuring speedy cooling and fuel saving, and received the Silver Award in the Transport and Logistics category of the Hong Kong Awards for Environmental Excellence.
KMB attaches great importance to community care and always looks for ways to give back to society. Through the Donation of Used and Retired Bus Programme, KMB has donated retired buses to many schools to achieve recycling of resources and facilitate education.
To tie in with the launch of the Guangzhou-Shenzhen-Hong Kong Express Rail Link, KMB introduced two new routes, W2 and W3, for passengers travelling between East Kowloon and East New Territories and Hong Kong West Kowloon Station.
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2019
With safety our number one priority, the Board went to Singapore in January 2019. Members exchanged opinions on bus safety, the use of innovative technology, management models, bus captain training and public education with bus operators and the Land Transport Authority of Singapore. Moreover, KMB started installing the Smart Indicator System, “Give Way to Bus” reminding drivers to be courteous to buses by giving them priority. KMB also introduced the Drowsiness Monitoring System and the Advanced Driver Assistance System to its fleet.
KMB introduced the first batch of Volvo B8L Euro VI double-decker featuring a glass window that shows the staircase leading to the upper deck. The compartment is brighter and clearer after sunlight is directed onto the staircase, thus enhancing passengers’ safety when they are going up and down the stairs. KMB’s New Customer Service Centre at the Tuen Mun Road Bus Interchange provides free Wi-Fi, charging points and an Octopus top-up service with a 180° sea view for passengers waiting to take buses.
KMB was granted the operation right of Route B9 to carry passengers to and from Tuen Mun and Heung Yuen Wai Boundary Control Point as part of a major infrastructure project involving Guangdong and Hong Kong.
KMB launched a new 2-year technical trainee programme to further strengthen our professional maintenance team and nurture young people who aspire to a career in bus maintenance.
KMB’s advanced green technologies and innovative ideas have been recognized by the winning of the Gold Award in the Transport and Logistics Sector of the Hong Kong Awards for Environmental Excellence (HKAEE). KMB also received the inaugural Outstanding HKAEE Promotional Partner Award for its great effort in green promotion to the public. This underscores the company’s performance in operations and environmental management and industry recognition.
- 1933
- 1941-46
- 1949
- 1953-54
- 1955-59
- 1961
- 1965
- 1972
- 1975
- 1979
- 1982
- 1984
- 1988
- 1992
- 1996
- 1997
- 1998
- 1999
- 2000
- 2001
- 2002
- 2003
- 2004
- 2005
- 2006
- 2007
- 2008
- 2009
- 2010
- 2011
- 2012
- 2013
- 2014
- 2015
- 2016
- 2017
- 2018
- 2019
發展里程
1933
一九三三年四月十三日,鄧肇堅、雷瑞德、雷亮、譚煥堂和林明勳先生成立九龍汽車(一九三三)有限公司(「九巴」),並取得經營九龍及新界巴士服務的專利權。九巴在開辦初期,只擁有一百零六部小型單層巴士的車隊。當時單層巴士設頭等軟座及二等硬座兩級。
1941-46
一九四一年十二月,日軍佔領香港。當時九巴共營運十七條路線,車隊數字增至一百四十部,但後來九巴所有車輛均被日軍徵用,服務幾近暫停。於一九四四年,九巴只能維持兩條巴士線的服務。直至一九四六年二月,為求儘快全面恢復巴士服務,九巴改裝二手軍車及貨車成為載客車輛,並取消座位等級制。
1949
戰後,香港人口劇增,九巴為配合日益增加的乘客需要,於一九四九年,率先由英國引入首批二十部載客量較高的雙層巴士─丹拿A型雙層巴士。
1953-1954
九巴為所有途經鄉郊道路的巴士線設立明確的巴士站位置。在此之前,鄉郊道路並未有設立巴士站,乘客可在任何位置登車和下車。翌年,九巴在丹拿A型巴士加設了由操作員管理的前門及鐵閘。
1955-59
由於大量內地人口帶同資金來港,令人口激增至二百五十萬,交通需求亦大幅增加。因此,九巴開辦了更多路線以配合要求,在五十年代末,九巴行走九龍區的巴士路線增至二十八條。同時,九巴亦開始初期的員工培訓計劃,並委任經驗豐富的車長擔任駕駛導師。
1961
九巴在當時的香港證券交易所正式掛牌上市(編號六十二),業務發展更具規模。
1965
為了更有效運用資源,九巴位於荔枝角寶輪街的首個大型車廠及總部正式啟用,集中處理車隊日常維修及運作。
1972
隨著香港第一條海底隧道落成啟用,九巴的網絡亦開始伸延至港島。同年,九巴在巴士上裝設錢箱,實行一人控制模式,以減省售票員人手。
1975
九巴開辦第一條豪華巴士路線。其後,第一條行走啟德國際機場與港島中區的機場豪華過海巴士路線亦相繼投入運作。
1979
隨著政府在七十年代積極拓展新市鎮,九巴屯門車廠正式啟用,以配合九巴在新界西部的路線網絡。
1982
在八十年代,地下鐵路及九廣鐵路(两鐵合併後改稱港鐵)相繼投入服務,九巴藉著重組路線及提供鐵路接駁服務,業務高速發展。一九八二年,九巴開辦了首兩條市區特快巴士線14X及15X,以接近點到點的行走方式,吸引更多市民選乘九巴。
1984
世界上最具規模之多層巴士維修車廠–九巴總修中心,正式啟用。此維修中心之大亦已被列入健力士世界紀錄大全之內。
1988
一九八八年,九巴引入首部雙層空調巴士,帶領巴士服務進入新紀元。
九巴於沙田成立了極具規模的九巴車長訓練學校,為車長提供全面而專業的訓練。
1992
進入九十年代,九巴的服務朝著環保、高科技及高質素的方向發展。九巴於一九九二年率先引進符合歐盟廢氣排放標準的「歐盟第一代」環保引擎,推出首部「環保巴士」。
1996
推出「歐盟第二代」環保巴士。此外,九巴不斷應用先進科技,以改善車廂及候車設施,包括車廂報站系統、電子屏幕顯示系統、總站閉路電視監察系統等。
同年,龍運巴士有限公司獲香港政府批出專營權營辦北大嶼山及赤鱲角機場的巴士路線,於翌年開始提供服務。
1997
九巴集團重組企業架構,成立九龍巴士控股有限公司為集團最終控股公司。旗下業務分為本港專營公共巴士業務、非專營運輸業務、中國大陸市場的運輸服務、非運輸業務(如房地產、多媒體業務、巴士模型銷售)及內部財務管理等。
1998
於1996年引入及經測試後,自1998年起,九巴已為其車隊引進超低地台、容易上落的雙層巴士,令所有乘客(特別是傷健人士和長者)倍感方便。
1999
九巴成為香港首家全面落實ISO「品質系統」的公共巴士公司。
2000
九巴為全線巴士安裝八達通卡閱讀器。同年推出全港首創的「資訊娛樂共同睇」,為車上乘客提供娛樂資訊服務。
2001
九巴開始採用超低含硫柴油,令其擁有亞太區規模最大的環保車隊。更推出香港首部配備「歐盟第三代」引擎的巴士,致力提升車隊環保表現。
沙田車廠亦積極貫徹最高的質素及環保管理標準,因而獲頒ISO14001證書。
為方便乘客,九巴為全線4000個巴士站命名及加上編號。
2002
為進一步提升巴士站的候車環境,九巴於藍田巴士總站興建全港首個空調候車亭。九巴亦興建了全港首創的數碼互動巴士站,站內的顯示屏提供新聞、天氣、財經及交通等消息,而站內的微型電腦更讓市民瀏覽九巴網頁及查閱路線資料。
同年成功研製出創新的全環保驅動系統,提升引擎效率令巴士更暢順行駛,並減少廢氣排放量。
2003
九巴創新地投入兩款新型的「前衛」和「超直」巴士,配備令車廂空氣流通的全新空調系統、寬敞的車身及革命性的筆直式樓梯設計,為乘客帶來更舒適的車廂環境及更容易上落上層。
九巴的輪胎翻新工場是全港最大型的輪胎翻新工場。在2003年9月翻新輪胎總數突破50萬條。九巴透過廢物循環再用,有助保護環境。
繼沙田車廠後,九巴的新荔枝角車廠亦榮獲香港品質管理局頒發ISO14001證書。再一次證明九巴致力貫徹以符合環保的方式營運。
2004
九巴推出自行研發以電子手帳為基礎的電子站務管理系統,讓總站站務人員以其處理大量的運作資料及記錄,提升運作效率之餘,亦節省紙張耗用。
九巴引進全球首批專為雙層巴士而設的超級輪胎,具有節省成本、提高效率的優點。可見九巴一向致力採用先進產品及技術,提升巴士服務質素。
2005
九巴引入兩部配備全網絡化電子控制系統的「起智能」巴士,以提升巴士監察和維修保養質素,同時令巴士旅程更為舒適,成為日後採購新巴士的標準。
九巴又再領導業界,為旗下新巴士安裝「優化」空調系統。該系統裝有暖氣及冷氣裝置、智能溫度控制和可變式空調壓縮器,能監察和控制車廂內的溫度和濕度,令乘客倍感舒適。
年終,九龍巴士控股有限公司易名為載通國際,以體現集團其中一項景願,就是要成為大中華內勇於創新的世界級公共運輸企業。
2006
九巴獲香港特區政府授予新專營權,可繼續提供專營公共巴士服務。九巴自1933年起開辦專營巴士服務,致力服務市民。正如為提升顧客服務質素,九巴是全港最先為乘客推出「數碼地圖乘客諮詢系統」的公共運輸公司,方便乘客透過顧客服務中心的多媒體設備尋找前往目的路線。
九巴再次領先亞洲同業在香港引進兩部配備了歐盟第四代環保引擊的雙層巴士。為香港締造更清新的環境。
2007
九巴的九龍灣車廠、荔枝角車廠、沙田車廠及屯門車廠已通過香港工業總會轄下香港優質標誌局的認證,證明這些車廠在提供專營巴士服務及巴士維修方面,都能達到香港Q嘜環保管理計劃所訂立的標準,體現九巴超卓的環境管理表現。
九巴開拓首項邊境巴士服務B1路線,來往西鐵元朗站與落馬州支線巴士總站,以滿足香港與深圳之間不斷增長的客運需求。
為方便乘客更容易於巴士站搜尋路線資料及配合同一站位有更多的巴士路線途經,九巴在巴士站裝設了多面旋轉式路線資料盤,提供更多的路線資料。
2008
九巴在車隊上採用新推出的「歐盟第五代柴油」,柴油的含硫量僅為0.001%,較超低含硫柴油的0.005%含硫量少五倍,有效減低廢氣排放量,為改善環境跨進一大步。
九巴是全港首間參與光管回收計劃的企業。至2008年為止,九巴已成功回收第200,000支光管,大幅減少固體廢料對環境的影響。九巴更全面推行環保採購,利用九巴自行研發的電子詢價系統,在招標過程中大幅減少紙張耗用。此外,九巴在採購物料和服務時亦加入環保因素,避免採購對自然環境造成損害的物料。
2009
九巴率先引進歐盟第五代環保引擎,推出全亞洲首部配備歐盟第五代環保引擎的雙層巴士。歐盟第五代環保引擎能大幅減少氮氧化物的排放,使排放質素達到世界上最嚴格的標準,有助締造更清新的環境。
2010
九巴引入全港首部歐盟第五代兩軸環保雙層空調巴士,除了採用最先進的歐盟第五代環保引擎外,更採用兩軸設計,集智能設施與環保效能於一身,為香港的巴士發展里程揭開新一頁。